last updated 10 January 2010

Frequently Asked Questions about
Bill Weinman's lynda.com courses

I have questions about SQL Essential Training

Bill has set up a page specifically for supporting SQL and MySQL Essential Training

I have questions about MySQL Essential Training

Bill has set up a page specifically for supporting SQL and MySQL Essential Training

I have questions about CGI Essential Training

Bill has set up a web site specifically for supporting CGI Essential Training

I have questions about Perl 5 Essential Training

Bill has set up a web site specifically for supporting Perl 5 Essential Training

Can you send me exercise files for your courses on lynda.com?

Exercise files are available for premium members on lynda.com. I do not have authority to deliver them to you directly.

If you have a membership that includes access to exercise files you will find a tab on the course page labeled "Exercise Files." Please click on that tab and download your exercise files from there.

If your membership does not include access to the Exercise files (or of you don't yet have a membership) you may subscribe or upgrade to a premium membership level that includes exercise files.

If you have other membership questions please contact lynda.com support for assistance.

I have a question not covered in this FAQ

If your question is one of those rare and valuable gems that has not been answered here, fret not! Help is on the way!

Please note that the help request form on lynda.com is designed to help you by collecting the necessary information as you submit your request. If you choose to write directly to me for help please be sure to include the following information:

• What course are you taking?
• What lesson are you on?
• What operating system and version are you running (e.g., Mac OSX 10.6.1, or Windows XP SP3)?
• What browser and version are you using?
• You may copy/paste this browser user-agent string:
  CCBot/1.0 (+http://www.commoncrawl.org/bot.html)
• What hosting provider and server type (Windows or Unix) are you using to run your CGI scripts?
• A complete detailed description of the problem.

You may write to me using this contact form.